After you return from your trip we will send you a ‘Feedback’ email that you can respond to and rate your experience. The more reviews and feedback the better in today’s sharing economy, where trust is practically a currency.
Do I need specialist sailing insurance?
Generally yes, but we recommend checking with your current travel insurer. We can also direct you to appropriate insurers who will be able to provide the right cover. Contact us for our recommendations.
Can I cancel a booking?
Each sailing operator has its own cancellation and refund rules. Please see our Deposit and Cancellation policy for further details.
Are Kraken sailing trips suitable for solo travellers?
Generally, YES! Solo travellers may travel alone, but on arrival they become part of the crew. If a trip isn’t suitable for solo travellers you’ll find we will say so on the trip’s listing page.