Once you’ve booked your trip, we will email you your booking details immediately. If you haven’t received your confirmation email, please contact us as soon as possible on [email protected].
How do I leave a review?
After you return from your trip we will send you a ‘Feedback’ email that you can respond to and rate your experience. The more reviews and feedback the better in today’s sharing economy, where trust is practically a currency.
Are Kraken sailing trips suitable for solo travellers?
Generally, YES! Solo travellers may travel alone, but on arrival they become part of the crew. If a trip isn’t suitable for solo travellers you’ll find we will say so on the trip’s listing page.
Can I cancel a booking?
Each sailing operator has its own cancellation and refund rules. Please see our Deposit and Cancellation policy for further details.