After you return from your trip we will send you a ‘Feedback’ email that you can respond to and rate your experience. The more reviews and feedback the better in today’s sharing economy, where trust is practically a currency.
Where do I find details of my booking?
Once you’ve booked your trip, we will email you your booking details immediately. If you haven’t received your confirmation email, please contact us as soon as possible on [email protected]
Can I cancel a booking?
Each sailing operator has its own cancellation and refund rules. Please see our Deposit and Cancellation policy for further details.
Are Kraken sailing trips suitable for solo travellers?
Generally, YES! Solo travellers may travel alone, but on arrival they become part of the crew. If a trip isn’t suitable for solo travellers you’ll find we will say so on the trip’s listing page.